Lines open 24/7 · Free to call · No obligation Speak to our team: 0800 009 6481
24/7 accident support · Fault & non-fault

Had an accident? We’ll get you moving again.

Recovery, a like-for-like replacement car, expert repairs and your claim — all managed from start to finish by one accident management team.

  • Like-for-like replacement vehicle within 2 hours*
  • Accident recovery, day or night — 24/7
  • Specialist repairs and your claim handled for you
Call free: 0800 009 6481 Request a callback
20+ years’ experience Open 24 hours No obligation

*Target time from your enquiry being accepted. Replacement vehicle times are not guaranteed and depend on eligibility, your location, vehicle availability and traffic. Terms apply.

Free accident assessment

Answer 3 quick questions and a specialist will call you back.

Step 1 of 3

Were you at fault?

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What do you need help with?

Please tick at least one option.

Where should we call you?

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Please enter a valid UK phone number.

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Please tick to confirm you’re happy for us to contact you.

Your details are kept confidential. No obligation.

2hrs*Replacement vehicle target
24/7Recovery & claims support
20+Years in claims & repairs
Fault & non-faultAccidents covered
Our services

One team. Every step after an accident.

From the roadside to the repair shop, we take care of the hard parts so you can get on with your life.

Replacement hire car

A like-for-like replacement vehicle so life carries on while yours is off the road. Our target is within 2 hours.*

Arrange a hire car

Accident recovery

Vehicle damaged or undriveable? We’ll recover it from the scene, day or night, and get it somewhere safe.

Request recovery

Accident repairs

Specialist accident repair and body resprays, restoring your vehicle to the condition it was in before the accident.

Book a repair

Claims management

We deal with the insurers and the paperwork on your behalf and manage your claim from start to finish.

Start your claim
How it works

From accident to back on the road

Four simple steps — and we do the heavy lifting.

  1. Call or request a callback

    Tell us what happened. It only takes a few minutes and the call is free.

  2. We recover & replace

    We arrange recovery if you need it and get a replacement vehicle on its way to you.

  3. We repair your vehicle

    Your car goes to our accident repair specialists and we keep you updated throughout.

  4. We manage your claim

    We handle the insurers and the paperwork so you don’t have to.

Call free: 0800 009 6481 Request a callback
Why Hammonds

Over two decades of accident management experience

  • Personal, stress-free serviceA dedicated team who look after you and your vehicle with real attention to detail.
  • Established insurer relationshipsWe work with mainstream insurers every day, so claims are handled properly and efficiently.
  • Available 24/7Our teams are on hand in the field and at their desks, day and night.
  • Recovery, repair and claim under one roofNo chasing multiple companies — one team takes you from the accident to the finished repair.
Customer feedback

What our customers say

Hammonds did not leave me without a car.

Sophie LeonardHammonds customer

Fabulous efficient service. I was kept informed every step of the way.

Rachel GoughHammonds customer

Everything they said they would do they did!

Ahmed FarnzHammonds customer

Read more customer feedback →

Can we help?

You may be eligible if…

  • You’ve been in a road traffic accident that wasn’t your fault
  • Your vehicle is damaged, undriveable or needs repairing
  • You need a replacement vehicle while yours is off the road
  • You’d rather someone else dealt with insurers and paperwork

Not sure who was at fault?

Don’t worry. Tell us what happened and we’ll explain how we can help — we also handle recovery and repairs for fault accidents.

Check how we can help

Prefer us to call you?

Leave your name and number and one of our team will ring you back — our lines are open day and night.

Please enter your name.

Please enter a valid UK phone number.

Please tick to confirm you’re happy for us to contact you.

FAQs

Clear answers, without the jargon

Do I have to use my own insurer?

No. You’re free to deal with your own insurer, the other driver’s insurer or an independent provider. Tell us what’s happened and we’ll explain your options — there’s no obligation.

Will I have to pay for a replacement vehicle?

If the accident wasn’t your fault, the cost of a replacement vehicle and repairs is normally recovered from the at-fault party’s insurer, subject to eligibility and our assessment. We’ll explain exactly how it works for your situation before anything is arranged.

How quickly can I get a replacement car?

Our target is a like-for-like replacement vehicle within 2 hours of your enquiry being accepted. Actual times depend on eligibility, your location, vehicle availability and traffic.

My car can’t be driven — can you help?

Yes. Call us any time, day or night, and we’ll arrange recovery of your vehicle. Once it’s safe, it can go to our accident repair specialists.

What if the accident was my fault?

We can still help. Our accident management service covers both fault and non-fault accidents, including recovery and repairs. What’s available for a fault accident depends on your circumstances — just ask when you call.

What information should I have ready?

The date and location of the accident, your vehicle registration, and the other driver’s details and insurer if you have them. Photos help too. Don’t worry if you don’t have everything — we’ll guide you.

Don’t wait. Get the right help, early.

The sooner you call, the sooner we can recover your vehicle, arrange a replacement and start your claim.

Call free: 0800 009 6481 Request a callback
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